Last updated: 1 February 2026 · Effective: 1 February 2026
BrandRoad ("we", "us", "our") is a digital growth Digital Studio operating in India, providing web design, SEO, social media management, performance advertising, branding, and automation services to businesses. Our registered business address and contact information are available on our Contact page.
By accessing and using the BrandRoad website (brandroad.in) or engaging BrandRoad for any services, you confirm that you:
If you do not agree to these terms, please discontinue use of our website and do not engage our services.
BrandRoad provides digital services including but not limited to:
Specific deliverables, timelines, pricing, and terms for individual projects are governed by separate project agreements or proposals accepted by both parties. In the event of any conflict between a project agreement and these Terms, the project agreement shall take precedence.
4.1 Proposals: All project engagements begin with a written proposal or statement of work outlining scope, deliverables, timeline, and pricing. Acceptance of a proposal (by written confirmation or payment of deposit) constitutes a binding agreement.
4.2 Payment Terms: Unless otherwise stated in your project agreement, our standard payment terms are: 50% deposit upon project commencement; 50% balance upon project completion or at the agreed milestone. Monthly retainer payments are due on the 1st of each month.
4.3 Late Payment: Payments overdue by more than 14 days may result in suspension of project work. BrandRoad reserves the right to charge interest on overdue balances at 2% per month.
4.4 Refunds: Deposits are non-refundable once project work has commenced. Where a project is cancelled by the client after commencement, BrandRoad will invoice for work completed to the point of cancellation, and any overpayment beyond this will be refunded.
To enable BrandRoad to deliver services effectively, you agree to:
Delays caused by client inaction may result in revised project timelines and, if sustained, additional fees.
6.1 Client Ownership: Upon receipt of full payment for a project, all original creative work produced exclusively for you as part of that project (website designs, logos, copy) is assigned to the client. BrandRoad retains no ongoing ownership right to these deliverables.
6.2 BrandRoad Rights: BrandRoad retains the right to display completed work in our portfolio and marketing materials unless explicitly agreed otherwise in writing.
6.3 Third-Party Assets: Some deliverables may incorporate licensed third-party assets (fonts, stock images, plugins). Licences for these are either included in the project cost or must be independently obtained by the client. BrandRoad will identify such assets at the time of delivery.
6.4 Website Content: All content on the BrandRoad website — including text, design, graphics, and code — is owned by BrandRoad and protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or use our website content without express written permission.
Both parties agree to treat as confidential any proprietary information shared during the course of a project engagement — including business strategies, customer data, pricing, and technical specifications. This obligation survives the termination of any project agreement for a period of 2 years.
BrandRoad's liability to any client for any cause, whether arising in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the client to BrandRoad for the specific project giving rise to the claim in the preceding 3 months.
BrandRoad shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, whether arising from use of our services or website, even if BrandRoad has been advised of the possibility of such damages.
BrandRoad does not guarantee specific SEO rankings, advertising performance outcomes, or social media growth metrics. Digital marketing results are influenced by numerous factors outside BrandRoad's control, including search engine algorithm changes, platform policy changes, and market conditions.
When using the BrandRoad website, you agree not to:
Our website and blog may contain links to third-party websites for reference or informational purposes. BrandRoad is not responsible for the content, privacy practices, or accuracy of information on linked third-party websites. Inclusion of a link does not constitute endorsement.
The BrandRoad website and its content are provided "as is" without warranty of any kind. While we strive to ensure accuracy, we make no representations that the website is error-free, uninterrupted, or free of viruses or other harmful components.
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or any project agreement shall be subject to the exclusive jurisdiction of the courts in India.
We encourage resolution of disputes informally in the first instance. Please contact us at legal@brandroad.in before initiating formal proceedings.
BrandRoad reserves the right to update these Terms of Service at any time. We will indicate the effective date at the top of this page. Continued use of our website or services after any update constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
If you have questions about these Terms of Service, please contact us: